It all starts with clear and consistent communication. From the first meeting forward, we engage our clients in a running dialogue about how they invest, where they’re feeling pressure and the ways in which we can be helpful. But it’s not just what we talk about; it’s how. At Random Rock, when we listen, we listen patiently. When we offer advice, we offer it respectfully. When we’re challenged, we respond with humility. That’s how good partners behave, and above all else, we strive to be good partners.